TDK – 2011-05-23
Valve broke first time
The valve broke the first time I tried to inflate it. This was on an 11-hour overnight flight to Brazil, so no pillow on that flight or the flight home. :-(
Ironroot – 2010-10-24
Air Valve Problems
This travel pillow looked to be a good design at a very fair price.However: when I got the travel pillow home, I found that the supposedly high-quality "ON Air Comfort" valve did not work at all. The valve was missing the inner flap necessary to seal air pressure in the pillow. So, the pillow cannot be be filled with air to capacity and it cannot be adjusted for air pressure. Very disappointed in REI's quality control on this item.
mthiker – 2009-09-05
Where is REI brand quality control ?
First, product came with no information. ZilchSecond, Tried the pillow out the night I got it. I had to reinflate three times during the night and it was almost completely flat in the morning.Returning REI pillow and will search for another brand. Disappointed.