Burton Wheelie Board Snowboard Case

I bought this bag because I was looking for something that offered enough protection to feel secure checking my gear at the airport. The molded plastic frame at either end kept my board well-protected. The capacity is great--it held my board with bindings attached, boots, and helmet. There was room for more gear but I wanted to be careful about weight. The wheels made it really easy to pull rather than carry the board. I never used the shoulder strap. I understand the frustration of the previous reviewer but I don't think the bag should be rated a 1 because the strap attachment broke. The bag itself is awesome, Burton's parts replacement policy clearly needs work.The only improvement I'd like to see is that the protective plastic extend the length of the bag on

I bought the Burton Wheelie Locker right before a big trip to Park City Utah and received it 3 days before my trip, which is this saturday 12/22/12. I packed my board, snowboard boots and some clothing not fully packed at all 43 lbs. I weighed it to make sure I wouldn't pay to much in baggage fee's, Put the bag on my shoulder's via shoulder strap and pop it went. The shoulder strap's piece of plastic that holds the strap to bag broke. I called Burton to replace strap and they said i would have to mail in the whole bag with the strap! To exchange for a whole other unit,Thats silly. Now the Customer service rep (lacie) is avoiding my calls because I lost my rag with them. I would not recommend this bag, Burton Bummer....